Get upto 4%* on our Savings Account Balances with Citizen Trust Bank.
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Updates:
Dear Customer, We have launched Video KYC facility for New customer to open savings ac
Frequently Asked Questions
Find answers to all your queries about our service.
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What is the minimum balance?
The minimum balance varies by account type. Please refer to the specific account details on our website or contact customer support for the exact minimum ...
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What should I do if my debit or credit card is lost or stolen?
Immediately contact our customer support to block your card and prevent unauthorized transactions. We’ll assist you with a replacement.
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How can I get help if I have an issue with my account?
You can reach our customer support via phone, email, or chat. We’re here to help you resolve any concerns quickly and efficiently.
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What types of accounts do you offer?
We offer savings accounts, current accounts, fixed deposits, and more—each designed to fit different needs and lifestyles.
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How safe/secure is your banking system and account?
Your security is our top priority. We use advanced encryption, multi-factor authentication, and continuous monitoring to protect your account and personal information from unauthorized access. ...
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How do I open a new bank account?
You can easily register for an account directly on our website. Just provide your ID, proof of address, and complete the online form to get ...
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What are the eligibility criteria for a home loan?
Eligibility depends on factors like your income, credit score, employment status, and property value. Contact us for a personalized assessment.
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How do I apply for a home loan?
Sign up on our website, complete the online application, and upload the required documents. Our team will guide you through the next steps.